Service Cloud 2: Knowledge Demo

The New Social Enterprise and Toyota Friend Story

How salesforce.com uses salesforce for best practices

The Service Cloud Twitter Demo by salesforce.com

Twitter is one of the fastest growing channels for customer service. The Service Cloud from salesforce.com lets companies join the conversation on Twitter, capture customer feedback, and share knowledge.

salesforce.com's Answers Demo

What if your agents and customers could easily tap into the wisdom of millions of experts? With Answers in Spring '10, you can harness the expertise of your community right on your website. Here's a sneak peak: